Survey on rest homes complaints process

In response to a growing number of complaints, the Ministry of Health is working with a number of agencies to help improve the complaints process.

Hawke’s Bay retirement village chef takes out competition

Senior Lifestyle Cuisine cooking competition put chefs from retirement villages and aged care facilities through their paces.

Why integrated villages tick the box for residents – and investors

New Zealand village operators recognise that providing a continuum of care is an important service for residents, particularly couples who fear separation as their health needs differ.

Ageless, Active, Aware: Minister witnesses benefits of senior exercise programme

ACC Minister Iain Lees-Galloway participates in Ryman’s Triple-A programme, which has recently received formal accreditation.

Retirement village residents finally entitled to rates rebate

After years of lobbying, legislation has been amended to recognise that retirement village residents are rate payers and are entitled to apply for a rebate.

Retirement villages: can they address financial concerns in retirement?

Allain Kuys-Clarke suggests retirement village operators should consider the idea of removing weekly residents' fees with the aim of reducing financial concerns among those residents on limited incomes in retirement and thereby increasing their penetration into the seniors' market.

20 questions to mark 20 years of Eldernet

With Eldernet hitting the 20 year mark, Jude Barback asks founder ELEANOR BODGER about what inspired her to set up Eldernet and the changes she’s seen since.

The role of “social licence” in New Zealand’s retirement village industry

New Zealand's retirement village industry is the envy of many other countries, due to the esteem in which it's generally held by society. This "social licence" continues to play a major role in the industry's growth and success.

Response: Glen Sowry – the timing of full capital repayment

Responding to calls by residents for full capital repayment upon vacation of a retirement village unit, Metlifecare chief executive GLEN SOWRY says it is not good business to do anything other than the current practice of repaying the resident once the unit has been refurbished and resold.

Response: Graham Wilkinson – immediate full capital repayment is “well intentioned but impractical”

Retirement Villages Association (RVA) president GRAHAM WILKINSON says the suggestion of full capital repayment when a retirement village unit is vacated is "simply impossible to consider".
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DR WELLNESS

Opinion: Dr Tracy Chandler – You are not a number

As we embrace the New Year, Dr Tracy Chandler (aka Dr Wellness) says we should be celebrating our uniqueness and aim for a one-size-does-not-fit-all approach to your health.

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