It was its food that saw Ranfurly Village Hospital triumph in this year’s New Zealand Aged Care Association /EBOS Excellence in Care Awards.
The newly developed facility received the EBOS Healthcare Overall Excellence in Aged Care Award along with the Bidvest Excellence in Food for Care Homes and Hospital award last Thursday night in Wellington at the NZACA’s annual conference.
NZACA chief executive, Martin Taylor, who was among the judging panel, said Ranfurly had set the bar very high with its food service. Fellow judge and nutritionist Pip Duncan described it as “an outstanding process”.
Ranfurly’s food service allows residents to select their meal options from a tablet device and meals are prepared to a restaurant standard by executive chef Terence Austin.
Austin was delighted with the award but described the real reward for him as getting clean plates back each day and seeing older people rediscovering their food and looking forward to meal times.
Images of the fresh and beautifully presented food prompted many conference attendees to question Ranfurly’s costs at delivering such a food service, however Ranfurly manager Helen Martelli says they have actually managed to reduce their food costs per resident per day from $8.95 in December last year to $5.96 in September this year.
Ranfurly stood some stiff competition from other award finalists. Among them, Presbyterian Support South Canterbury was runner-up in the Bidvest food award and also joint winner of the QPS Benchmarking Innovative Delivery Award with its Eden Alternative journey along with Mercy Parklands with its Spark of Life initiative.
Bethlehem Views won the Jackson Van Interiors Built and Grown Environment Award for its new dementia care facility.
Aria Gardens Home and Hospital won the Medi-Map Community Connections Award, with the judges particularly impressed by the way the facility sponsored and assisted groups within the community such as the RSA and Plunket.
Oceania Group’s therapeutic moving and handling training package took the Health Ed Trust Training and Staff Development Award. Like Ranfurly’s food service, the training package also incorporated tablets, allowing facilities to easily roll-out training to staff.