Bupa has appointed Carolyn Cooper to lead its Clinical Service Improvement.

Cooper will join Bupa from Illawarra Shoalhaven Local Health District in NSW, Australia where she is currently Executive Director of Clinical Operations and will begin her role at Bupa on 10 April 2017.

Cooper has extensive experience in emergency nursing, older persons’ health, rehabilitation, orthopaedics and executive management. Previously she has worked for District Health Boards, in the private health sector and for ACC.  She was the Chief Operating Officer at Wairarapa and Hutt Valley DHBs, and has also worked as the Executive Director of People and Culture for the Wairarapa, Hutt, and Capital and Coast DHBs.

Jan Adams, Managing Director and Bupa’s Global Chief Nurse welcomes Cooper’s appointment.

“I am delighted that Carolyn is joining Bupa in this key role. She has a passion for aged care and older people, making her well positioned to progress the clinical agenda across Bupa NZ. In addition to her focus on clinical service improvement, Carolyn is also the lead nurse for Bupa New Zealand.”

This new role also reflects the change in name of Bupa’s previously known Quality and Risk function to Clinical Service Improvement which better describes the purpose of this function.


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