The 2-day workshops are relevant to all health sector staff that undertake reviews on serious adverse events, and would like to understand and master the essential components of a high-quality review.

Location: Auckland & Wellington

The workshops cover:

• patient experience
• open communication
• human factors
• the effect of adverse events on staff
• just culture
• incident review processes (London Protocol and root cause analysis)
• crafting and implementing useful recommendations
• learning from investigation reports and influencing your organisation.

The draft event program for this Wellington event can be found here.

For more information and details on accommodation, please click the ‘learn more’ link below.